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Frequently asked questions about NLP and our services

Welcome to our page dedicated to answering the most frequently asked questions about NLP and our services. NLP, or Neuro Linguistic Programming, is a transformative approach to personal development and communication. As you delve into the following FAQs, we hope to shed light on how NLP can be a powerful tool in reshaping perceptions, behaviours, and, ultimately, life outcomes. Let's dive in and address some of your pressing questions.

  • What happens during a discovery call?
    A Discovery Call is an opportunity to have a chat with Rebekah or Yvonne at any time about where you think you need the most help and hear their solutions and strategies. It's like a kind conversation with a friend. It's also an opportunity to find out if they're the perfect fit for you. Be assured, your chat is completely confidential and obligation-free. It will take about 45 minutes, give or take. ​ When you book your Discovery Call, you will be asked to answer a few questions. The reason for this is to make the most of your time together so, should you continue together, you will progress much quicker to achieve success. We'll talk about the biggest issues you are facing and what it is you expect to achieve from coaching. There is no right or wrong answer. It's simply a starting point. Any information you provide will be helpful, we promise! We'll share the details of what a coaching program might look like for you, and your investment, both financial and time. Book your discovery call today here.
  • Why are you called Moonbeam Monday?
    Moonbeams represent the light people rely on so they can see their way in the dark, never getting lost. The word Monday represents a new week, a fresh start. Learn more about us at Moonbeam Monday here.
  • What is Neuro Linguistic Programming (NLP)?
    We can begin to break it down like this: Neuro – To do with the mind Linguistic - (Language) How we communicate with ourselves and others Programming – What our value and belief systems are and how we can create new neural pathways to replace limiting beliefs about ourselves and the way we approach life ​ The way one views the world, or in other words, our ‘map of the world’, affects how we will operate in the world. NLP is a process which modifies unconscious biases or the limitations of a persons ‘map of the world’. It operates through the conscious use of language to bring about changes in thoughts and behaviours, to achieve desired outcomes. Think of it like a computer software program, where our brain is the program. We are continually running programs in our unconscious mind, like breathing, turning food to fuel, and sending the blood through our body. We do these without thinking (unconsciously). We also run programs based on past experiences, attitudes, language, values etc., that determine what we say and how we react. We think this is ‘who we are’, that we have no control, but we do. We can use our internal language to change our neural pathways so we can achieve a different outcome. Learn more about NLP with The Neuro Linguistic Programming Association of Australia.
  • I'm not sure this is right for me. Can I talk to someone first?
    Absolutely! That is what the Discovery Call is all about. It's a no-obligation chat with Rebekah or Yvonne to determine the right fit. We will determine what it is you most want to work on and how we will move forward. Book your discovery call today here.
  • Do you offer a money-back guarantee?
    Yes! Too good to be true, right? Well, believe it! To demonstrate our complete confidence in the results you will attain working with us, if you do not achieve a mutually agreed result after completing all tasking and providing written evidence of all required exercises, and have followed our instructional guidance, we will continue to work with you until you achieve a mutually agreed result, or offer your money back. That's how much we believe in our services. Trust us, once you begin, and see the value, you'll never want to receive it back.
  • What is Timeline Therapy™?
    TimeLine Therapy™ releases negative emotions attached to past events. It also eliminates self-limiting beliefs that hinder a person from pursuing the life they want. When we experience significant emotional events, we make a decision to become sad, angry, hurtful, blameful, or even fearful as a result. The moment we can’t or won’t deal with an issue is the time that negative emotions result, and they don’t go away. They’re stored in our body and mind holographically. I.e., we store them unconsciously. We become ‘stuck’ in life when we have too many of these negative emotions stored, because they stop us from moving forward. These negative emotions get in the way so removing them changes our behaviour and perspective. It doesn’t erase what has happened in the past but changes the way we feel the next time the situation arises. For example when we would normally have negative feelings towards a situation, we’re able to deal intelligently with it, without the emotion taking over. We do this by putting you in a relaxed state, allowing us to access your unconscious mind. It's like a kind conversation with a friend. Learn more about our services here.
  • How long will my coaching session take?
    Every session is different, but you can expect it to take somewhere from one to two hours. We highly recommend that you allow additional time at the end of your appointment in case it runs over time. If you need to finish by a particular time, please let your coach know at the beginning of your session as they may recommend rescheduling your appointment.
  • What is your cancellation policy?
    We understand that things pop up, and we will be as accommodating as we can be. However, we ask that if you need to reschedule or cancel an appointment, you provide a minimum of 24 hours notice or your session may be forfeited. You can reschedule through the membership area on the website. If you have any questions, please contact us at
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